Privacy Policy

1. Introduction

Drexalonchoglann, operating from 10 Madden Street, Central, Auckland 1010, New Zealand, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://drexalonchoglann.world/ or enroll in our 3D modeling courses.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our 3D modeling courses
• Submit inquiries through our contact form
• Subscribe to our newsletters or updates
• Participate in surveys or feedback forms
• Communicate with us via email or phone

The personal information we collect may include:

• Full name
• Email address
• Phone number
• Postal address
• Date of birth
• Educational background
• Payment information
• Portfolio materials and creative work

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visits
• Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, remember your preferences, and improve our services. You can control cookie settings through your browser preferences. For more information, please refer to our Cookies Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process course enrollments and manage student accounts
• To communicate with you about courses, schedules, and updates
• To process payments and maintain financial records
• To provide customer support and respond to inquiries
• To send educational materials and course-related information
• To improve our website, courses, and services
• To analyze usage patterns and optimize user experience
• To send promotional materials and newsletters (with your consent)
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure security
• To maintain student portfolios and track progress
• To provide career support and job placement assistance

4. Legal Basis for Processing

Under New Zealand privacy law and applicable international regulations, we process your personal information based on the following legal grounds:

• Consent: You have given explicit consent for processing your personal information for specific purposes
• Contract: Processing is necessary for the performance of a contract with you (course enrollment)
• Legal Obligation: Processing is necessary to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

• Payment processors
• Email service providers
• Cloud storage providers
• Analytics services
• Software licensing providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Industry Partners

With your explicit consent, we may share your portfolio and contact information with potential employers, studios, and industry partners for job placement purposes.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

• Comply with legal processes
• Enforce our terms and conditions
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or the public

5.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection
• Secure backup systems

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Student records: Retained for 7 years after course completion for certification and reference purposes
• Financial records: Retained for 7 years in compliance with tax and accounting regulations
• Marketing communications: Retained until you unsubscribe or request deletion
• Website analytics: Retained for 26 months

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

8. Your Rights

Under New Zealand privacy law, you have the following rights regarding your personal information:

• Right to Access: Request copies of your personal information
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information, subject to legal obligations
• Right to Restrict Processing: Request limitation on how we use your information
• Right to Data Portability: Request transfer of your information to another service provider
• Right to Object: Object to processing of your information for certain purposes
• Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within 20 working days as required by New Zealand law.

9. Children's Privacy

Our services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent. If you are under 16, please have a parent or guardian contact us on your behalf. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than New Zealand, including countries that may not have the same data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions recognizing equivalent data protection
• Binding corporate rules for intra-group transfers

11. Third-Party Links

Our website may contain links to third-party websites, including software providers, industry resources, and partner organizations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Significant changes will be communicated through email or prominent notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Drexalonchoglann
10 Madden Street, Central
Auckland 1010, New Zealand
Phone: +6493030402
Email: partners@drexalonchoglann.world

14. Complaints

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the New Zealand Privacy Commissioner:

Office of the Privacy Commissioner
PO Box 10094, The Terrace
Wellington 6143, New Zealand
Phone: 0800 803 909
Website: www.privacy.org.nz

15. Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. For certain activities, such as marketing communications or sharing information with industry partners, we will seek your explicit consent.